Adding and Editing a Contact

  1. Click on “Account Settings” under the Settings menu
  1. Click on “Add New Contact”
Click on Add New Contact
  1. Select the contact type you want the new contact to have. By default AraCloud provides the following options.
    • Billing: Receives notifications related to Billing
    • Technician: Receives notifications related to technical issues or updates
    • General: Receives all notifications
    • Support: Receives notifications related to support
Click on Support
  1. Enter the contact’s email address
Type "user@servermania.com"
  1. Click on OK to save the changes
  2. To edit the contact, click on the contact’s email address
Click on user@servermania.com
  1. Do the necessary changes
Click on Technician

8. Click on OK to save the changes

Inviting Users to Your Account

  1. Click on “Account Members” under the Settings menu
  1. Click on “Invite User”
Click on Invite User
  1. Select the role the user will have and write the email address
Click on Please Select
  1. Check the box if the user should have access to all projects

Note: Currently the system only supports one project per account, in the future, users will be able to have multiple projects in one single account.

  1. Click on OK to save the changes

Modifying Project Settings

  1. Click on “Project Settings” under the Settings menu
  1. Modify the name and description by clicking on the pencil icon next to the information
Click on 0123
  1. Click on OK to save the changes

Adding and Removing an SSH Key

  1. Click on “SSH Keys” under the Settings menu
  1. Click on “Add Key”
Click on Add Key
  1. Enter the key name and public key
Type "Key 001"

4. Click on OK to save the changes

5. If you want to remove an existing key, click on the trash icon next to the key name

Click on Delete Key

Adding and Configuring Account Roles and Permissions

  1. Click on “Account Roles” under the Settings menu
  1. Click on “Add Role”
Click on Add Role
  1. Write the new role name
Type "Support"
  1. Click on OK to save the changes
  2. To update an existing role, click on the role
Click on Support
  1. Navigate through the different permissions
Click on Read Only…
  1. Click on Show All for an expanded view of all permissions
Click on Show All
  1. Define the permissions as needed by checking the boxes
Click on Read Only…
  1. When finished, click on Save

Next Steps

  • Monitor Billing: Visit the Billing section to review payment methods and invoices.

Need Help?

For further assistance with configuring your settings, visit our Support Resources page or contact us by submitting a ticket.